Privacy Policy
Updated October 2025
Privacy Notice
Privacy Policy
Effective Date: 1 March 2023
Last Updated: 14 October 2025
1. Introduction
Welcome to The Hive on Loockerman (“THL,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, submit an inquiry, or engage with our services.
By using our website or providing your information, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
-
Personal Information: Name, email address, phone number, organization, and event details when you complete an inquiry form or subscribe to our newsletter.
-
Payment Information: Processed securely through third-party payment systems for bookings or event services. THL does not store full payment details.
-
Automatically Collected Information: Browser type, IP address, device information, and pages visited to help us improve our website and services.
3. How We Use Your Information
We use your information to:
-
Respond to inquiries and process reservations.
-
Provide event-related services and customer support.
-
Send updates, newsletters, or promotional content (you may unsubscribe anytime).
-
Improve our website’s performance, user experience, and offerings.
-
Comply with legal requirements and prevent fraudulent activity.
4. Sharing Your Information
We do not sell or rent your personal information.
We may share limited data only with:
-
Service Providers: Vendors assisting with payment processing, marketing, or event logistics.
-
Legal Requirements: Authorities or law enforcement when required by law.
All vendors are required to maintain strict confidentiality and use your data solely for the agreed purpose.
5. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to enhance your browsing experience and analyze site traffic. You can disable cookies in your browser settings, though some features may not function properly without them.
6. Data Security
We implement reasonable physical, electronic, and administrative measures to protect your information. However, no online platform is completely secure. By using our site, you acknowledge and accept this inherent risk.
7. Your Rights and Choices
You have the right to:
-
Request access to or correction of your personal data.
-
Opt out of email communications.
-
Request deletion of your data (subject to legal retention requirements).
To exercise these rights, please contact us at connect@thldover.com.
8. Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of external websites.
9. Children’s Privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal data from minors.
10. Updates to This Policy
We may update this Privacy Policy periodically. Updates will be posted here with a revised effective date. Continued use of our site after changes means you accept the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
📧 connect@thldover.com
📍 The Hive on Loockerman
28 W. Loockerman St., Dover, DE 19904